Refund Policy
Your happiness is the measure of our success. If a product is not everything you hoped it would be, we will make it right — easily, fairly, and without a long list of conditions.
You may return any eligible item within 60 days of receiving your order. Whether the card simply was not what you expected, did not fit the occasion, or you changed your mind, we accept returns with no restocking fees and no complicated steps. To receive a full refund, items should be returned in their original condition, unused and undamaged, with all original packaging and any included accessories.
To begin a return, simply reach out through our Contact page. Our support team will guide you through the process, confirm the details of your return, and provide you with everything you need to send your item back without friction. Once your returned item arrives at our facility and passes a quick quality review, we will issue your refund. Approved refunds are processed and returned to your original payment method within 5–10 business days from approval. The exact arrival time of the funds depends on your bank or payment provider's processing speed.
Refunds are issued for the full purchase amount. Return shipping costs are the customer's responsibility unless the return is due to a mistake on our side, a defect, or a damaged item — in which case we will cover it completely. If your order arrives damaged, defective, or is not what you ordered, we will gladly replace it or issue a full refund, and we will cover the return shipping cost. Certain items such as personalized digital products or items marked as final sale may not be eligible for return. If you are unsure whether your item qualifies, just ask us through our Contact page.
